PRIVACY POLICY

This Privacy Policy explains how LEAP ETERNITY LTD (“we”, “us”, “our”) collects, uses, and protects your personal data when you use our website (“Site”) or interact with us.

This policy applies to business users, customers, and visitors.

1. LEGAL FRAMEWORK

We process personal data in accordance with:

  • UK GDPR

  • Data Protection Act 2018

2. INFORMATION WE COLLECT

Information You Provide

We may collect:

  • Name and job title

  • Company name

  • Email address and phone number

  • Billing and delivery address

  • Account login details

  • Order and transaction history

  • Communication records (emails, enquiries, quotes)

Automatically Collected Information

When you use our Site, we may collect:

  • IP address

  • Browser and device information

  • Pages visited and interactions

  • Date/time of visits

  • Referring URLs

This may be collected using cookies and similar technologies.

3. HOW WE USE YOUR INFORMATION

We use your personal data for:

  • Processing enquiries and quote requests

  • Managing orders and business relationships

  • Providing customer support

  • Improving our website and services

  • Sending relevant business communications

  • Complying with legal and regulatory obligations

We rely on:

  • Contractual necessity

  • Legitimate business interests

  • Legal obligations

  • Consent (where required)

4. SHARING YOUR DATA

We may share your information with trusted third parties, including:

  • Payment processors

  • Logistics and delivery providers

  • IT and hosting providers

  • Business service providers (e.g. CRM, email systems)

  • Professional advisors (legal, accounting)

All third parties are required to handle your data securely and only for specified purposes.

We may also disclose data:

  • If required by law

  • To enforce our legal rights

  • In connection with a business sale, merger, or restructuring

5. INTERNATIONAL TRANSFERS

If your data is transferred outside the UK, we ensure appropriate safeguards are in place, such as:

  • UK adequacy regulations

  • Standard contractual clauses

6. DATA SECURITY

We implement appropriate technical and organisational measures to protect your data.

However, no system is completely secure, and transmission of data via the internet is at your own risk.

7. DATA RETENTION

We retain your personal data only as long as necessary to:

  • Fulfil business purposes

  • Comply with legal obligations

  • Resolve disputes

8. YOUR RIGHTS

Under applicable law, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion (where applicable)

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent (where applicable)

To exercise your rights, contact us using the details below.

9. COOKIES

We use cookies to:

  • Ensure proper website functionality

  • Analyse traffic and usage

  • Improve user experience

You can manage or disable cookies through your browser settings.

10. MARKETING COMMUNICATIONS

We may send you business-related communications, including:

  • Product updates

  • Offers and promotions

  • Industry insights

You can opt out at any time by:

  • Clicking “unsubscribe” in emails

  • Contacting us directly

We do not sell your personal data to third parties.

11. THIRD-PARTY WEBSITES

Our Site may contain links to third-party websites. We are not responsible for their privacy practices.

12. CHILDREN

This Site is intended for business use only. We do not knowingly collect data from children.

13. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Updates will be posted on this page.

14. CONTACT DETAILS

LEAP ETERNITY LTD
128 City Road
London
United Kingdom
EC1V 2NX

Email: support@leapeternity.com
Phone: +44 7538 299689

15. COMPLAINTS

If you have concerns about how we handle your data, you have the right to lodge a complaint with the:

Information Commissioner's Office

Website: https://ico.org.uk

Last updated: [Insert Date]